Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Travel perks
optional daily pay
Health Insurance
Life insurance
401k
Paid Time Off
Dental Insurance
Vision Insurance
Employee assistance program
Referral program
Job Description
Comfort Suites in Redmond, Oregon, is a well-regarded hotel that prides itself on offering exceptional hospitality and convenient access to local landmarks such as the Redmond airport, the county fairgrounds, Cascade Village shopping center, and various restaurants. Comfort Suites is part of the Resolute Road Hospitality family, a national third-party hospitality management company known for its strong leadership, dedication to service excellence, and commitment to fostering career growth opportunities for its employees. This establishment stands out for its welcoming environment and dedication to high standards of guest satisfaction and operational performance.
The role being offered is for an Assistant Gen... Show More
The role being offered is for an Assistant Gen... Show More
Job Requirements
- Associate degree in Hotel/Restaurant Management, Business Administration, or Management or similar degree or equivalent combination of education and experience
- Two to four years experience in hospitality industry
- Previous supervisory experience
- TIPS certification required or must be obtained prior to employment
- Proficient in English language
- Ability to work independently and as part of a team
- Strong communication skills
- Ability to prioritize and manage multiple tasks
- Willingness to work varying schedules including nights, weekends, and holidays
Job Qualifications
- TIPS certification required or must be obtained prior to employment
- Associate degree in Hotel/Restaurant Management, Business Administration, or Management or similar degree, or equivalent combination of education and experience
- Two to four years experience in hospitality industry, five to seven years experience preferred
- Previous supervisory experience required, previous hotel brand experience preferred
- Possess advanced knowledge of hospitality industry and business management fields
- Basic to advanced knowledge of labor analysis and monthly financial analysis
- Knowledge of sales process, client base, and general market knowledge
- Knowledge of revenue management and ability to successfully forecast business on both short-term and long-term basis
- Proficiently speak, read, write, and comprehend the English language
- Strong written and verbal communication skills
- Proficient computer skills including knowledge of MS Office products, knowledge of brand operating systems preferred
- Ability to work independently with minimal supervision and desire to participate as part of a team
- Lead by example for all team members
- Ability to assess/evaluate team member performance in a fair and consistent manner
- Ability to study, analyze and interpret complex activities and/or information to improve new practices or develop new approaches
- Able to work in fast paced environment
- Able to prioritize, organize, and manage multiple tasks
Job Duties
- Lead the operations of housekeeping, maintenance, sales, and front desk departments to maximize financial performance and guest satisfaction while upholding brand standards and driving the company's culture
- Ensure all departments are profitable and maintain strong working relationships
- Delegate authority and assign responsibility to reporting managers and supervisors
- supervise work activities of their departments
- Ensure direct report staff receive proper training for each position, including safety training and standard operating procedures
- Conduct regular department meetings
- Manage human resources functions of their reporting departments by controlling turnover, motivating employees, focusing on employee development and retention
- Respond to guest/employee requests and complaints timely, efficiently, appropriately and in a friendly manner
- Manage the sourcing, interviewing, culture training and ongoing development of each department, with a focus on team member satisfaction, productivity, and guest satisfaction
- Prepare weekly schedules for all departments
- Assist in creating and ensure a realistic and attainable strategic business plan that defines operational goals and profitability objectives
- Participate in the sales efforts and processes at the hotel, when required
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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