Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
401k with employer match
Paid Time Off
competitive compensation
growth opportunities
Dental Insurance
Vision Insurance
Job Description
Residence Inn by Marriott Charleston Patriots Point is a premier waterfront hotel located in Mount Pleasant, South Carolina, managed by Bennett Hospitality. This independent franchisee operates with a strong commitment to delivering exceptional hospitality experiences aligned with Marriott's brand standards, while also infusing unique local charm and personalized service. Bennett Hospitality is known for prioritizing employee growth, guest satisfaction, and operational excellence, supporting a dynamic work environment that fosters career advancement within a multi-property portfolio.
The Assistant General Manager (AGM) role at Residence Inn by Marriott Charleston Patriots Point is a pivotal leadership position responsible for the successful openin... Show More
The Assistant General Manager (AGM) role at Residence Inn by Marriott Charleston Patriots Point is a pivotal leadership position responsible for the successful openin... Show More
Job Requirements
- Ability to stand and walk throughout the property for extended periods
- Ability to lift up to 25 pounds
- Fast-paced hospitality environment
- Flexible schedule including weekends and holidays
Job Qualifications
- 3-5 years of hotel management experience, preferably Marriott or branded hotels
- Prior Assistant General Manager or Operations Manager experience preferred
- Pre-opening experience a plus
- Strong operational knowledge across departments
- Proficiency with Marriott systems preferred
- Flexible schedule including weekends and holidays
Job Duties
- Support daily hotel operations across all departments including Front Office, Housekeeping, Maintenance, Food & Beverage, and Sales
- Ensure consistent delivery of Marriott brand standards and Bennett Hospitality service expectations
- Monitor guest feedback and implement corrective action plans
- Resolve guest concerns professionally and proactively
- Serve as Manager on Duty as scheduled
- Assist with recruitment, onboarding, and training during pre-opening and beyond
- Foster a positive, accountable, guest-focused culture
- Coach and support department leaders and hourly team members
- Support performance management and disciplinary processes in partnership with HR
- Assist with budgeting, forecasting, labor management, and cost controls
- Monitor payroll and productivity to align with financial targets
- Support inventory controls and vendor relationships
- Ensure compliance with company policies and employment laws
- Support occupancy, extended-stay business, and local accounts
- Represent the hotel within the Patriot's Point and Charleston communities
- Support local partnerships and group business
- Participate in pre-opening timelines, inspections, and brand readiness reviews
- Ensure Marriott systems and SOPs are implemented
- Assist with opening audits and transition to stabilized operations
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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