Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $87,000.00 - $97,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401k
volunteer opportunities
educational assistance
Travel Discounts

Job Description

Crestline Hotels & Resorts is a distinguished hospitality company recognized for managing high-quality hotels and resort properties nationwide. The company prioritizes operational excellence, guest satisfaction, and innovative leadership to maintain its reputation as a leader in the hospitality industry. Crestline Hotels & Resorts offers its employees opportunities for professional growth and a supportive work environment with access to resources across corporate functions such as operations, sales and marketing, accounting, IT, and human resources. This structure enables team members to excel in their roles while contributing to the overall success of the company.

Currently, Crestline Hotels & Resorts is seeking... Show More

Job Requirements

  • Bachelor's degree or high school diploma or equivalent
  • At least one year of Assistant General Manager experience or three years of related experience
  • Proficiency in computer skills including email communication and data manipulation
  • Experience with hotel information systems required
  • Strong operational leadership skills
  • Ability to work in a fast-paced environment
  • Excellent interpersonal and communication skills
  • Ability to develop and implement operational strategies
  • Knowledge of HR processes including onboarding

Job Qualifications

  • Bachelor's degree with at least one year of related Assistant General Manager experience
  • High school diploma or equivalent with at least three years of related experience
  • Equivalent combinations of education and experience considered
  • Proficient computer skills including effective email communication and data analysis
  • Experience with hotel information systems such as Opera and M3
  • Solid operations management experience within Select Service and/or Extended Stay properties
  • Demonstrated ability to develop and lead teams in a fast-paced hospitality environment

Job Duties

  • Provide strong leadership support to the General Manager in maintaining and enhancing Hotel Brand Standards to increase Guest Satisfaction
  • Execute Accounts Receivable and Payable duties within the first 30 days
  • Become familiar with and manage HR processes, including new hire onboarding within the first 30 days
  • Develop and implement staff optimization plans for leaders and staff to ensure clarity in mission and tools for excellent service
  • Foster direct reports' cohesion and maximize individual potential
  • Balance strategic planning with hands-on operational execution on the floor
  • Collaborate effectively with Hotel General Manager, corporate staff, and ownership groups

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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