Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
Candlewood Suites in Midland, TX, managed by Hotel Management & Consulting, Inc., is a distinguished player in the hospitality industry, offering extended stay accommodations tailored to business travelers, families, and individuals looking for comfort combined with convenience. Known for its home-like amenities, including full kitchens and spacious suites, Candlewood Suites has developed a strong reputation for providing a welcoming environment that emphasizes customer care and satisfaction. With a commitment to quality and service, the hotel operates as part of the InterContinental Hotels Group (IHG), a global leader in hospitality, which ensures adherence to high standards and global best practices.
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Job Requirements
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for long periods
- Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
- Proficient computer skills
- Strong team building and communication skills
- Ability to manage multiple responsibilities and work in a fast-paced environment
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Postpaid outs and receipts
- Ensure the hotel is always Guest Ready by maintaining high standards of cleanliness
- Swiftly address any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Cover employee shifts as needed to ensure operational continuity
- Know and follow property emergency procedures
- Ensure the security needs of the property and guests are met
- Perform other duties as assigned
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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