Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $52,000.00 - $56,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Hampton Inn & Suites Lake Mary is part of MCR, the third-largest hotel owner-operator in the United States. Founded in 2006, MCR boasts a substantial portfolio valued at 5.0 billion dollars, managing 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities. With more than 7,000 team members nationwide, MCR operates under multiple recognized brands such as Marriott and Hilton, alongside several independent hotels. The company is known for its innovation and excellence in the hospitality industry, having received multiple prestigious awards including Fast Company's 10 Most Innovative Travel Companies of 2020 and the Marriott Partnership Circle... Show More
Job Requirements
- Must be 18 years of age or older
- Previous supervisory experience preferred
- Bachelor’s or associate’s degree preferred
- Must be able to stand or remain stationary for long periods
- Ability to lift and transport supplies up to 25 pounds
- Ability to operate computers and office equipment
- Proficiency in English reading, writing, and communication
- Must have a valid driver’s license
- Willingness to work varied schedules including nights and weekends
- Ability to handle stressful, high-pressure situations
- Must be detail-oriented and meet deadlines
- Must be able to follow company guidelines and procedures
- Must possess good interpersonal and conflict resolution skills
- Must have basic financial skills and understanding
- Proficient with Windows operating systems and office software
Job Qualifications
- Can-do attitude with a positive approach and willingness to learn
- Ability to follow established guidelines and procedures
- Strong evaluation and decision-making skills
- Ability to handle pace and pressure while maintaining composure
- Effective listening and conflict resolution skills
- Competency with financial data and basic arithmetic
- Keen attention to detail and ability to meet deadlines
- Proficiency in Windows OS, company-approved spreadsheets, and word processing
- Excellent communication skills to convey information clearly
- Leadership in hospitality and guest service
- Legal age requirements to serve alcoholic beverages where applicable
- Valid driver’s license
- Basic market knowledge
- Willingness to work varied schedules including evenings, nights, weekends, and holidays
- Preferred bachelor’s or associate’s degree
- Previous supervisory experience preferred
- Progressive experience in hospitality, hotel, restaurant, or service industry
Job Duties
- Greet guests happily and use their names when possible to ensure a welcoming atmosphere
- Handle challenging guest situations with hospitality and urgency
- Maintain sparkling clean workspaces including guest rooms and public areas
- Complete operational checklists accurately and on time every shift
- Provide one-on-one training to new team members on service and cleanliness expectations
- Supervise shift operations ensuring all guest needs are met
- Conduct daily inspections of guest rooms and public spaces to verify cleanliness and safety
- Assist in inventory counts and manage purchase order and invoice processes
- Support General Manager with time clock oversight and shift handover reports
- Ensure adherence to safety standards and conduct quality assurance self-audits
- Foster a positive team environment with clear communication and collaboration
- Cover open department head positions as necessary
- Oversee guest check-in and check-out processes with friendly supervision
OysterLink simplifies hospitality hiring.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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