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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $23.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
supportive work environment
Job Description
Crestline Hotels & Resorts is a prominent hospitality company known for managing a diverse portfolio of high-quality hotel properties across various markets. As a leading hotel management and development company, Crestline Hotels & Resorts has earned a stellar reputation for excellence in brand standards, guest satisfaction, and operational management. The company focuses on providing outstanding customer service and creating memorable experiences for guests while maintaining profitability and operational efficiency. Crestline offers a supportive corporate environment, with strong backing from various departments including Operations, Sales & Marketing, Accounting, IT, and Human Resources. This level of support enables local hotel management teams... Show More
Job Requirements
- Bachelor's degree plus at least one year of related Assistant General Manager experience or high school diploma or equivalent plus at least three years of related experience
- Computer skills required with ability to communicate effectively via email and manipulate data from spreadsheets and databases
- Experience with hotel information systems
- Must have solid operations manager experience within a select service and/or extended stay property
- Ability to balance strategic planning with hands-on operational execution
- Strong interpersonal skills and ability to foster team cohesion
- Willingness to work in a fast-paced hotel environment
Job Qualifications
- Bachelor's degree or high school diploma with equivalent experience
- Strong leadership and operational management skills
- Experience in hotel information systems such as Opera and M3
- Proven ability to develop and manage teams
- Excellent communication and computer skills including email and data management
- Previous experience in select service or extended stay property management
Job Duties
- Provide strong support to the General Manager in maintaining and furthering hotel brand standards to heighten guest satisfaction
- Execute accounts receivable and payable duties within the first 30 days
- Familiarize and manage human resources processes including new hire onboarding within the first 30 days
- Develop staff optimization plans for all leaders and staff to ensure mission alignment and exceptional service delivery
- Collaborate with hotel General Manager, key leaders, corporate staff, and ownership groups as necessary
- Balance strategic planning with hands-on operational execution in a fast-paced environment
- Drive market share growth through acquisition of new business and retention of existing market segments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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