Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $77,093.00 - $96,366.40
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Competitive wages
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability
long-term disability
401k
Tuition Assistance
discounted room rates
Training and Development
Career advancement opportunities
performance-based bonus

Job Description

The Waymark Chattanooga, a distinguished member of the Hilton Tapestry Collection, is a brand new hotel committed to providing exceptional guest experiences and fostering a supportive, dynamic work environment. As part of the Hilton Tapestry Collection, The Waymark Chattanooga combines the authenticity of the local culture with the renowned standards and quality service synonymous with the Hilton brand. This hotel is dedicated to delivering personalized service, featuring unique design elements, and creating memorable stays for all guests. The establishment prides itself on its commitment to quality, integrity, community involvement, profitability, and fun, reflecting a workplace culture that values inclusion and... Show More

Job Requirements

  • Minimum 3-5 years of hospitality management experience
  • Strong leadership skills
  • Excellent communication and interpersonal abilities
  • Proven experience in guest satisfaction and employee engagement
  • Knowledge of hotel operations and financial management
  • Ability to work flexible hours including nights, weekends, and holidays

Job Qualifications

  • Minimum 3-5 years of hospitality management experience, preferably in a hotel environment
  • Strong leadership and team development skills
  • Excellent communication, interpersonal, and organizational abilities
  • Proven track record in guest satisfaction and employee engagement
  • Knowledge of hotel operations, budgets, and financial reporting
  • Ability to work flexible hours including nights, weekends, and holidays

Job Duties

  • Ensures that all brand standards are maintained in each area of the property
  • Oversees the operation of all hotel property departments
  • Maintains current licenses and permits as prescribed by local, state, and federal agencies
  • Provides a safe working environment in compliance with OSHA/MSDS regulations
  • Ensures compliance with all corporate accounting procedures
  • Covers front desk shifts as needed
  • Ensures each department has accurate and complete inventory and maintains all supplies
  • Assists and approves department managers' scheduling against guest and hours/occupied room goals
  • Provides coaching and counseling to team supervisors and managers
  • Ensures top tier guest satisfaction scores and develops strategies for improvement
  • Provides excellent customer service by being readily available and approachable for all guests
  • Assists managers in proactive hiring and ensures appropriate staffing levels in all areas

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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