Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $145,000.00 - $155,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
performance-based incentives
Total rewards package
Healthcare coverage
Paid Time Off
Career development opportunities
Employee Discounts
Job Description
Lucky Strike Entertainment, formerly known as Bowlero Corp, is recognized as one of the world’s premier location-based entertainment platforms. With a robust presence boasting over 360 locations across North America, the company delivers an exceptional range of experiential offerings including bowling, amusements, water parks, and family entertainment centers. In addition to these entertainment venues, Lucky Strike Entertainment is the proud owner of the Professional Bowlers Association (PBA), a major league of bowling that has firmly established itself as a growing media property with millions of fans worldwide. This rich blend of activities and media presence underlines Lucky Strike Entertainment’s commitment... Show More
Job Requirements
- 3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments
- experience supervising teams in fast-paced, high-volume operations
- strong communication, leadership, and problem-solving skills
- knowledge of safety standards, guest service, and basic operational practices
- ability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- 3+ years of leadership experience in attractions, waterparks, hospitality, or similar environments
- experience supervising teams in fast-paced, high-volume operations
- strong communication, leadership, and problem-solving skills
- knowledge of safety standards, guest service, and basic operational practices
- ability to work flexible hours including nights, weekends, and holidays
- certified pool operator (CPO)
- CPR/AED/First Aid certification
- ServSafe/TIPS
- trained on all park positions and act as trainer for any position
- experience with lifeguard programs (StarGuard Elite, Jeff Ellis & Associates, or similar)
Job Duties
- Support the GM in daily operations across aquatics, attractions, food & beverage, admissions, retail, and facilities
- accomplish park objectives by managing staff
- planning and evaluating park activities, exclusive events, and general admission special events
- assist General Manager in execution of promotion and upselling to increase sales and overall revenue
- provide leadership and guidance to supervisors and frontline teams to ensure smooth, safe, efficient park operations
- assist with staffing, hiring, scheduling, and employee development
- help oversee guest service standards, responding to escalated guest needs
- support compliance with all health, safety, aquatics, food service, and regulatory requirements
- work closely with aquatics leadership to ensure lifeguard training, performance, and safety programs meet standards
- assist with monitoring operational budgets, inventory management, labor controls, and expense management
- conduct operational walk-throughs to ensure cleanliness, safety, and equipment functionality
- support emergency procedures, incident response, and documentation
- maintain positive relationships with guests, vendors, and team members
- act as the park leader in the GM’s absence
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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