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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

Candlewood Suites in Midland, TX, a proud member of Hotel Management & Consulting, is currently seeking a dedicated and experienced Assistant General Manager to join their vibrant team. Candlewood Suites is a well-established extended-stay hotel brand known for providing comfort, convenience, and exceptional service to travelers requiring longer-term accommodations. The Midland property signifies a commitment to high-quality hospitality, aiming to ensure guests experience home-like amenities coupled with professional service standards. This location champions a culture where performance is valued, but balanced carefully with respect for employees' personal lives. The company embraces equal opportunities and provides advancement based strictly on merit,... Show More

Job Requirements

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • proficiency in computer skills
  • ability to train and lead a hospitality team
  • strong organizational and problem-solving abilities
  • effective communication skills
  • physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
  • monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
  • manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
  • know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • perform other duties as assigned

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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