Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $23.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Hardee's is a well-established fast-food restaurant brand known for its dedication to quality food and exceptional customer service. As part of CKE Restaurants Holdings, Hardee's operates numerous locations across various regions, offering customers classic American fare including burgers, fries, and breakfast items. The company prides itself on maintaining high operational standards, a commitment to employee development, and strong community engagement. With a focus on brand vision, mission, and core values, Hardee's continues to grow and evolve in the competitive fast-food industry by emphasizing customer satisfaction, food safety, and operational efficiency.
The role of Assistant General Manager (AGM) at Hardee... Show More
The role of Assistant General Manager (AGM) at Hardee... Show More
Job Requirements
- high school diploma or general educational development (ged) required
- minimum of one year experience in restaurant operations or equivalent combination of education and experience
- proficient working knowledge of microsoft office applications
- ability to work a flexible schedule including days, nights, and weekends
- willingness to travel to other locations as business dictates
- ability to communicate effectively with diverse groups
- ability to stand and walk constantly
- physical capability to lift up to 50 lbs occasionally
- ability to work in hot kitchen environments
- ability to bend, stoop, and reach overhead frequently
Job Qualifications
- high school diploma or general educational development (ged) required, associate degree or higher preferred
- minimum of one year experience in restaurant operations or equivalent combination of education and experience
- proficient working knowledge of microsoft office applications
- must be able to work a flexible schedule including days, nights, and weekends
- may be required to travel to other locations
- effective communication skills
- customer focused mindset
- ability to develop talent
- execution excellence
- accountability in performance
- ability to work in a fast paced environment
Job Duties
- demonstrate cke's core values while assisting the gm in building high performing employees when selecting, training, retaining, and recognizing top talent
- execute the performance management process consistently to ensure employees are set up for success and held accountable
- partner with the gm and human resources to ensure resolution to all employee relations activities and maintain compliance with federal, state, and local requirements
- actively monitor, demonstrate, and provide training on all job duties of each position for any shift throughout the restaurant, including customer service, food preparation, cleaning, and stocking
- ensure proper supervision of restaurant through ongoing examination of station and customer activities
- work assigned schedule to ensure that all day parts are being observed, i.e., breakfast, lunch, dinner, late night, and weekends
- drive customer-focused culture by serving as a role model in resolving customer issues and partnering with the gm to train employees to meet or exceed customer service standards
- coach, drive excellence, and recognize and assist the gm in holding all shifts accountable around core operational procedures using company systems
- assist the gm in creating schedules and completing inventory orders
- complete these tasks when the gm is absent or on vacation
- ensure that food safety standards are met through direct observation while running shifts or when present in the restaurant
- partner with the gm to ensure that restaurant level plan and marketing initiatives are in place and being implemented
- partner with the gm to analyze sales, labor, inventory, and controllables on a continual basis and take specific corrective action to meet or achieve margin and sales growth targets
- communicate effectively with all levels of internal and external contacts
- take the initiative, in addition to providing excellent customer service, to perform other duties, as needed, to keep the restaurant clean, safe, and operating efficiently
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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