Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Flexible daily pay options
Career growth opportunities

Job Description

LivAway Suites in Surprise, AZ, is a distinguished hospitality establishment managed by Hotel Management & Consulting, Inc. Renowned for delivering exceptional guest experiences, LivAway Suites is committed to fostering a welcoming environment that balances professionalism with a warm, community-focused approach. The hotel operates with a small, efficient team dedicated to maintaining the highest standards of service and hospitality. This approach not only emphasizes superior guest satisfaction but also invests in the growth and development of its employees, supporting a culture where dedication and hard work lead to opportunities for advancement.

Hotel Management & Consulting, Inc. is seeking a motivated an... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for extended periods
  • Ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
  • Proficient computer skills
  • Strong team building and communication skills
  • Ability to work flexible hours including covering shifts
  • Must comply with drug-free workplace policy

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Lead and attend staff huddles
  • Provide hands-on support to ensure outstanding team results
  • Post checks in PMS and complete weekly labor tracker
  • Manage payment due reports, postpaid outs and receipts
  • Ensure hotel is guest ready by maintaining cleanliness and addressing guest concerns
  • Monitor and follow up on guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to housekeeping and assist General Manager in inspecting rooms
  • Manage inventory and check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within local community to promote property
  • Lead guest sales and marketing initiatives
  • Assist with housekeeping and daily laundry duties
  • Cover shifts as needed
  • Follow property emergency procedures
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

OysterLink supports restaurant and hospitality hiring.

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