Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $155,000.00 - $160,000.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
401K with company match
company sponsored life insurance
Medical Plans
Dental plans
vision plans
voluntary short-term and long-term disability insurance
Voluntary life, accident, and hospital plans
Employee assistance program
Commuter Benefits
Employee Discounts
Job Description
gategroup is a leading global provider of airline catering and onboard services with a strong presence in the aviation industry. The company specializes in delivering exceptional culinary experiences and high-quality services designed to enhance passengers' journeys around the world. With extensive expertise and a commitment to excellence, gategroup operates large-scale kitchens and logistics operations dedicated to servicing numerous airlines and ensuring that every meal and onboard amenity meets stringent safety and quality standards. They have a reputation for innovation in airline catering, leveraging advanced food safety protocols, efficient production methodologies, and a passionate workforce to support the dynamic needs of... Show More
Job Requirements
- Bachelor's degree in business administration or related field required
- Minimum 10 years of management experience in in-flight catering or food manufacturing environment required
- Successful track record as a manager or assistant manager in airline catering required
- Proven experience managing a team of supervisors and managers for a single operating unit required
- Labor relations experience required
- Must have strong and effective leadership skills
- Must be comfortable with all levels of employees and able to drive positive program change
- Must be a team builder with the ability to lead and motivate a diverse management and hourly staff
- Must be able to effectively manage multiple operations while maintaining compliance in a heavily regulated environment (e.g., FDA, HACCP, security)
- Must have excellent problem solving skills, planning and scheduling capabilities
- Must have advanced Microsoft Office skills (Excel, Word)
- Must be detail oriented with excellent project management and organizational skills
- Must be able to prioritize responsibilities and multi-task
- Must be able to obtain an AOA badge and customs seal
- Strong interpersonal and communication skills required
Job Qualifications
- Bachelor's degree in business administration or related field
- Successful track record as a manager or assistant manager in airline catering
- Minimum 10 years of management experience in in-flight catering or food manufacturing environment
- Proven experience successfully managing a team of supervisors and managers for a single operating unit
- Demonstrated knowledge of Lean manufacturing principles and/or six sigma and continuous improvement methodologies preferred
- Previous customer service and/or account management experience
- Strong track record of innovation and making changes to the operation to further improve the work environment and unit performance
- Labor relations experience
- Strong and effective leadership skills
- Comfortable with all levels of employees and able to drive positive program change
- Team builder with the ability to lead and motivate a diverse management and hourly staff
- Excellent problem solving skills, planning and scheduling capabilities managing multiple account requirements
- Ability to effectively manage multiple operations while maintaining compliance in a heavily regulated environment such as FDA, HACCP and security
- Advanced Microsoft office tool skills (Excel, Word)
- Knowledge of quality auditing, inspection methods
- Detail oriented and excellent project management skills
- Strong organizational skills, able to prioritize responsibilities and multi-task
- Change agent
- Able to obtain an AOA badge and customs seal
- Strong interpersonal skills and the ability to interact effectively with multiple departments and customers
- Excellent written and oral communication skills
Job Duties
- Leads and manages Culinary/Hot Kitchen, Assembly and Transportation departments to ensure production standards and customer service requirements are met
- Drives to meet business objectives and goals set by superior related to food costs, labor costs, sanitation, quality assurance, market track goals, airline goals and objectives, and all other specific goals set thereof
- Responsible for the maintenance of key performance metrics for the departments
- Ensures customer requirements/specifications and service requirements are complied with on all airline accounts including production processing, on-time performance, equipment inventory, and quality assurance controls
- Maintains customer communication with all local and corporate airline representatives to ensure all requests, investigations, and/or related issues are concluded to the satisfaction of the customer and company
- Supports customer audits and government audits to meet compliance
- Monitors all menu cycles to ensure customer service and satisfaction is not interrupted
- Ensures that all HACCP, FDA, local airport, quality assurance, and airline specifications are maintained at the highest level
- Supports and assists Lean initiatives and quality initiatives to achieve OPEX targets
- Ensures that proper equipment is maintained and controlled in the unit for operational excellence
- Ensures all corporate policies and procedures are followed and maintained
- Develops standard operating procedures
- Ensures the security of the facility by monitoring and maintaining existing programs including all TSA, local airport and corporate requirements
- Manages operation staff on a day-to-day operation aspect to drive for exceeding set targets
- Responsible for annual performance evaluations of direct reports in compliance with corporate initiatives
- Monitors employee relations in each department and ensures compliance with the national master and local addendum labor agreements in the departments
- Assists the BU leader on projects, investigations, training, corporate goals and objectives, and airline requests
- Completes Hazard Analysis and Risk Based Preventative Controls (HARPC) Preventative Controls for Human Food training and certification course to be a PCQI (Preventive Controls Qualified Individual) according to company policy
- Completes all company required training including but not limited to ServSafe Sanitation Manager Certification
OysterLink is a restaurant, hospitality, and hotel job platform.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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