Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $64,000.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities

Job Description

HHM Hotels is a renowned hotel management company dedicated to delivering exceptional hospitality experiences across its portfolio of properties. With a commitment to excellence, the company operates hotels that emphasize comfort, quality service, and a welcoming atmosphere for all guests. HHM Hotels fosters a values-driven culture that prioritizes people, service, and operational agility to maintain its competitive edge in the hospitality industry. As an equal-opportunity employer, HHM Hotels embraces diversity and inclusion, ensuring a respectful and supportive workplace for employees from all backgrounds and walks of life.

The Assistant General Manager position at HHM Hotels offers an exciting leadership op... Show More

Job Requirements

  • Associate or Bachelor’s degree preferred
  • Intermediate knowledge of hotel operations
  • Ability to work varying schedules including holidays and weekends
  • Physical ability to stand, walk, push, lift up to 25 pounds, bend, reach, stoop, kneel or crouch
  • Effective interpersonal and problem-solving skills
  • Commitment to uphold company values and standards

Job Qualifications

  • Associate or Bachelor’s degree preferred
  • Intermediate knowledge of overall hotel operations
  • Experience in hospitality management or similar role beneficial
  • Strong leadership and communication skills
  • Ability to work varied schedules including weekends and holidays

Job Duties

  • Interview, select, train, schedule, coach and support associates ensuring compliance with brand and company standards
  • Oversee hotel departments to provide high levels of service and hospitality
  • Assist General Manager with budget preparation, forecasting and expense management
  • Monitor guest satisfaction scores and work to improve service quality
  • Resolve customer complaints and address operational challenges proactively
  • Oversee property accounting functions including accounts payable, receivable, audits and payroll coordination
  • Coordinate with sales staff to implement strategies for increasing occupancy and revenue
  • Maintain front office systems and equipment for optimal performance
  • Participate in the hotel safety committee
  • Develop and execute action plans to address guest service deficiencies
  • Promote and enforce safe work practices and compliance with OSHA and MSDS standards
  • Perform additional duties as assigned by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

Restaurant and hotel hiring made simple with OysterLink.

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