Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $85,000.00 - $90,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matching
Wellness Support
Life insurance
Disability insurance
tuition aid
Travel and lodging perks

Job Description

Stonebridge is a leading hospitality management company dedicated to delivering exceptional guest experiences through strategic operations and dedicated service. Operating within the dynamic hotel industry, Stonebridge is known for its commitment to quality, innovation, and employee development, managing a diverse portfolio of properties with a focus on operational excellence and customer satisfaction. The company actively embraces diversity and equal employment opportunities, fostering an inclusive workplace where every team member is valued and respected. With a robust benefits package including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness support, and educational assistance, Stonebridge strives to support the professional... Show More

Job Requirements

  • Bachelor's degree in Hotel/Restaurant Management Business or a related field or equivalent experience
  • 3-5 years of experience in hotel management preferably with a focus on front-of-house or rooms division operations
  • strong knowledge of revenue management financial analysis and budgeting
  • proficiency in property management systems and Microsoft Office
  • excellent communication and leadership skills
  • ability to make data-driven decisions and resolve guest issues effectively
  • experience in recruitment staff training and performance management
  • strong organizational skills
  • must be able to sit stand and walk for extended periods
  • must be able to lift and carry objects up to 20 lbs occasionally
  • flexible schedule including availability for evenings weekends and holidays

Job Qualifications

  • Bachelor's degree in Hotel/Restaurant Management Business or a related field or equivalent experience
  • 3-5 years of experience in hotel management preferably with a focus on front-of-house or rooms division operations
  • strong knowledge of revenue management financial analysis and budgeting
  • proficiency in property management systems and Microsoft Office (Word Excel PowerPoint)
  • excellent communication and leadership skills to manage staff and interact with guests
  • ability to make data-driven decisions adjust strategies to improve performance and resolve guest issues effectively
  • experience in recruitment staff training and performance management
  • strong organizational skills with the ability to manage multiple tasks and priorities

Job Duties

  • Assist the General Manager in overseeing hotel operations focusing on front-of-house and housekeeping departments
  • provide the Revenue Management Department with market analysis and local event forecasts to optimize occupancy and rates
  • support sales efforts by ensuring front office and reservation teams are informed about rate structures and trained in yield management procedures
  • train and motivate front desk staff to perform front office operations revenue management tasks and customer service protocols
  • help produce the annual budget and forecast changes in operating expenses and labor costs
  • adjust controllable expenses based on monthly revenue forecasts to maintain profit margins
  • administer company policies for cash handling accounts payable accounts receivable and payroll in the General Manager's absence
  • train staff to deliver guest services in line with company standards and address guest complaints directly
  • manage guest loyalty programs and ensure compliance with franchise or company policies
  • recruit select and motivate associates providing leadership and guidance to maintain high levels of guest service
  • assist in managing the hotel's physical condition including maintenance and quality control programs
  • collaborate with the General Manager to address operational challenges and develop strategies for improvement

OysterLink is a restaurant, hospitality, and hotel job platform.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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