Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
growth opportunities
workplace diversity and inclusion
Job Description
Cracker Barrel Old Country Store is a renowned American chain combining retail and restaurant services, famous for its Southern country-themed ambiance and hospitality. Established in 1969, Cracker Barrel has grown extensively, known for delivering classic comfort foods and a warm, inviting atmosphere that reflects traditional Southern culture. The company emphasizes a culture of hospitality that is welcoming, respectful, and inclusive to everyone. At Cracker Barrel, the mission "Pleasing People" starts with their team, creating an environment where employees are valued and given opportunities for growth alongside great benefits and support. The organization prides itself on compliance with federal and state... Show More
Job Requirements
- High school diploma or equivalent
- Previous restaurant management or supervisory experience
- Strong leadership abilities
- Excellent communication skills
- Knowledge of food safety regulations
- Ability to work flexible hours including weekends and holidays
- Capacity to manage team performance and enforce service standards
- Competency in inventory and labor management
- Ability to respond to guest concerns effectively
Job Qualifications
- High school diploma or equivalent
- Previous experience in restaurant management or supervisory role
- Strong leadership and interpersonal skills
- Ability to model and enforce quality and service standards
- Knowledge of food safety and sanitation practices
- Excellent communication and organizational skills
- Ability to handle guest service issues professionally
- Capability to lead, train, and develop team members
- Experience with inventory, labor, and schedule management
- Understanding of health and safety compliance requirements
Job Duties
- Oversee day-to-day restaurant operations at the direction of the CL
- Assist the CL with store operations including developing and implementing long-term plans
- Model leadership behaviors and promote a positive guest experience
- Hold team members accountable to service standards to deliver excellent guest experiences
- Ensure food and service quality standards are maintained
- Support and communicate MSBC initiatives
- Respond to and assist with guest service issues
- Open and close the store and lead in the CL's absence
- Communicate with CL regarding inventory orders and labor/schedule management
- Assist with compliance of health and safety standards including leading through inspections
- Oversee and lead kitchen practices and training of new team members
- Demonstrate personal mastery of quality and service standards including food safety and cleanliness
- Lead team members to execute food and sanitation practices according to company policy
- Maintain optimal execution of daily operations ensuring proper implementation of operational policies and procedures
- Build strong relationships within the community including CLs, guests, team members, and vendors
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports restaurant and hospitality hiring.
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