Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
commuter benefit
Medical insurance
Dental Insurance
Vision Insurance
401k and Employer Match
Paid holidays
Paid vacation time
Quarterly and Annual Success Share Bonus
Paid Volunteer Program
Charitable match program
Tuition Reimbursement Program
Learning and development opportunities
Employee Referral Program
Employee assistance program
Job Description
Reside Houston Downtown located at 401 Louisiana Place is a prominent player in the alternative accommodations industry. Reside operates with a unique business model designed to blend the comforts and conveniences of apartments with the utility and services of hotels. The company has a vast presence across more than 200 cities in the United States and extends its operations internationally to over 130 foreign destinations. By offering multi-platform logistics-based housing solutions, Reside combines the personalized service and agility of a small enterprise with the extensive resources and reach of a global organization. Reside's approach targets the needs of modern travelers... Show More
Job Requirements
- High school diploma or equivalent required
- Minimum of two years experience in hotel or property operations
- Four or more years of progressive hospitality management experience preferred
- Must be legally authorized to work in the United States
- Willingness to work flexible hours including weekends, holidays,and extended shifts
- Capable of lifting up to 30 pounds
- Ability to remain calm and composed in high-pressure situations
- Effective communication skills
- Basic computer proficiency
- Ability to travel up to 10 percent of the time
- Commitment to a drug-free workplace
- Ability to undergo and pass background checks
- Must comply with all applicable laws and company policies
Job Qualifications
- High school diploma or equivalent
- bachelor’s degree in hospitality management, business administration, or related field preferred
- Minimum of two years of experience in hotel or property operations required
- four or more years of progressive management experience in hospitality preferred
- Coursework or trade school experience in related fields preferred
- CRM, OPERA, GDS, or property management system experience preferred
- Professional certifications such as CRP, GMS, or CCHP considered a plus
- Strong leadership and interpersonal skills
- excellent verbal and written communication abilities
- Proven knowledge of sales development, client relationship management, and marketing strategy
- Sound financial acumen including ability to analyze P&L statements and financial reports
- Strong organizational and problem-solving skills with attention to detail
- Proficient in Microsoft Office Suite and CRM systems
- Ability to think strategically and adapt to changing priorities
- Professional demeanor, integrity, and discretion
Job Duties
- Support the General Manager in executing operational and strategic objectives
- Assist in developing and implementing the Annual Sales and Marketing Plan including market analysis and client development
- Build and maintain strong relationships with clients, vendors, building ownership, and corporate partners
- Supervise daily operations across departments ensuring efficient workflows
- Lead, motivate, and coach team members
- set performance standards and conduct evaluations
- Maintain high standards of guest service anticipating and responding promptly to guest needs
- Oversee property maintenance and housekeeping operations ensuring cleanliness, safety, and asset preservation
- Monitor and analyze operational and financial performance including monthly P&L variance reports and forecasts
- Manage staff scheduling, performance, compliance with company policies
- Ensure compliance with laws, ordinances, codes and safety regulations
- Maintain communication between property, corporate management, and onsite teams through meetings and reports
- Oversee inventory, reservations, and billing processes for accuracy and efficiency
- Develop and maintain vendor relationships ensuring quality and cost control
- Assist in managing budgets and controlling operating expenses
- Work with front desk staff to ensure reservation and billing accuracy and provide training
- Provide additional coverage at the front desk as needed
- Support customer service goals including porterage for customer arrivals and service resolutions
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink simplifies hospitality hiring.
You may be also interested in: