Hyatt Place Houston Sugar Land logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Professional development opportunities
performance bonuses

Job Description

HHM Hotels is a respected hotel management company known for its dedication to delivering exceptional hospitality experiences across its properties. Managed by HHM Hotels, this company thrives on fostering a culture where employees are valued as their greatest asset, and excellence is a non-negotiable standard. Their core beliefs emphasize people as their capability, hearts that serve, only excellence, staying nimble, and taking ownership of responsibilities, all of which contribute to creating memorable stays for guests and rewarding careers for associates.

As an Assistant General Manager at a hotel managed by HHM Hotels, you will play a pivotal role in s... Show More

Job Requirements

  • Associate or Bachelor’s degree preferred
  • Intermediate knowledge of overall hotel operations
  • Ability to stand for extended periods
  • Ability to walk, push, lift up to 25 pounds, bend, reach, stoop, kneel or crouch
  • Flexibility to work holidays, weekends and alternate shifts

Job Qualifications

  • Associate or Bachelor’s degree preferred
  • Intermediate knowledge of overall hotel operations

Job Duties

  • Supervise and manage hotel departments to ensure an optimal level of service and hospitality are provided to hotel guests
  • Interview, select, train, schedule, coach and support associates ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values
  • Assist the General Manager in preparation of forecasts and reports and in the development, implementation and monitoring of the budget to maximize revenue and minimize expenses
  • Resolve customer complaints and anticipate potential problems by reviewing and monitoring operational issues, business flow and associate performance
  • Oversee property accounting functions including accounts payable and receivable, house bank audits, petty cash and tax
  • Coordinate with corporate accounting to oversee payroll functions
  • Ensure internal audit standards are met
  • Interact with sales staff to implement sales strategies to improve occupancy and revenues
  • Monitor and maintain front office systems and equipment
  • Serve on the hotel’s safety committee
  • Create measurable action plans to remedy guest service deficiencies
  • Practice safe work habits and comply with MSDS and OSHA standards
  • Perform other duties as requested by management

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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