Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $65,000.00
Work Schedule
Standard Hours
Flexible
On-call
Weekend Shifts
Benefits
Paid holidays
Paid Time Off
401k with employer match
quarterly bonus plan
Career advancement opportunities
Employee Discount Programs
Flexible work schedule
Job Description
LBA Hospitality is a dynamic and innovative hospitality management company dedicated to delivering exceptional guest experiences. Known for its commitment to quality, LBA Hospitality partners with renowned brands to elevate the hospitality industry by opening and managing new properties that showcase excellence in service, comfort, and operational efficiency. Their upcoming venture, Caption by Hyatt Downtown Chattanooga, is set to open in March 2026 and promises to be a premium destination in the heart of the city, blending modern amenities with sophisticated design to meet the needs of both business and leisure travelers. LBA Hospitality’s approach is deeply focused on creating... Show More
Job Requirements
- High school diploma or equivalent
- Must be able to pass company security clearance
- Previous supervisory experience of at least two years managing eight or more associates
- Ability to push or pull 60 pounds and lift and/or carry 30 pounds
- Ability to stand for eight hours, bend, stretch and reach
- Ability to see, hear, speak and read English
- Must display professionalism, honesty and trustworthiness at all times
- Flexible availability including weekends, holidays and 24/7 on-call as necessary
- Ability to multitask and maintain a guest service centric approach
- Must perform major life activities including standing, lifting, bending, learning, reading, concentrating, thinking and communicating
Job Qualifications
- Two years experience supervising at least eight associates
- Knowledge of property management systems
- Knowledge of accounting practices as delegated
- Understanding of all functions, procedures and policies of departments supervised
- Ability to assist guests with area shopping, dining, entertainment and travel directions
- Computer literacy to operate property management systems including posting charges, computing bills, collecting payments and making change
- Strong supervisory skills including interviewing, hiring, training, coaching, documenting and motivating
- Effective communication skills with guests, department heads, associates and home office support staff
- Ability to solve guest issues professionally and maintain a hospitable attitude
Job Duties
- Maintain a professional cohesive team by hiring, training, coaching, counseling and developing the most qualified individuals
- Promote positive morale and friendly attitudes
- Complete administrative duties in a timely manner such as schedules, payroll, inventories, orders, production controls
- Work within budgeted guidelines to maximize revenues and adhere to labor models
- Maintain safety and security practices and have a thorough knowledge of emergency procedures
- Ensure guests are provided with the highest quality product and service
- Communicate and document using internal means like logs, bibles, Innovations, and email
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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