Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Augusta, GA is a well-established extended-stay hotel brand known for providing affordable and comfortable accommodations tailored for longer-term guests such as business travelers, relocating families, and anyone in need of a home-away-from-home experience. As part of the WoodSpring Suites chain, the hotel operates under the ownership and management oversight of Hotel Management & Consulting, Inc., a company dedicated to excellence in hospitality management. This establishment prides itself on a welcoming atmosphere, clean and efficiently maintained rooms, and a culture that values both employee and guest satisfaction. With a focus on delivering exceptional service and fostering a dynamic... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
- manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- be flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
A simple hiring platform for hospitality businesses.
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