Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $22.75
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
performance bonuses
Community Involvement Programs
Job Description
Shamin Hotels is a distinguished hospitality company recognized for its commitment to delivering exceptional guest experiences and operational excellence. This company operates a portfolio of high-quality hotels renowned for their welcoming atmospheres and dedication to guest satisfaction. Shamin Hotels is committed to fostering a professional and supportive work environment where employees are encouraged to grow, collaborate, and contribute to the overall success of the business. With a focus on innovation and customer service, the company strives to maintain its reputation as a leader in the hotel industry, ensuring each property meets high standards in quality, comfort, and service.
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Job Requirements
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Minimum of 3 years experience in hotel management or a similar supervisory role
- Strong understanding of hotel financials and budgeting
- Demonstrated leadership and team-building capabilities
- Excellent problem-solving and customer service skills
- Ability to work flexible hours, including evenings and weekends as needed
- Proficiency with hotel management software and Microsoft Office Suite
- Strong verbal and written communication skills
- Ability to handle high-pressure situations with professionalism
Job Qualifications
- Proven experience in hotel management or hospitality leadership roles
- Strong knowledge of hotel operations and financial management
- Excellent leadership and team management skills
- Ability to develop and implement operational plans
- Effective communication and interpersonal skills
- Problem-solving and guest complaint resolution experience
- Familiarity with community engagement and public relations
- Commitment to continuous learning and professional development
- Demonstrated ability to foster a positive and collaborative work environment
Job Duties
- Generates through proper supervision of assigned departments projected revenue levels as well as guest satisfaction
- Participates in the development of short term and long term financial and operational plans for the hotel
- Remains current on business trends and local activities
- Meets assigned departmental budgets and monitors financial statements
- Establishes and maintains an appropriate level of community involvement
- Ensures proper handling of guest complaints
- Assists in the development of new programs which results in an increased level of guest satisfaction and operational excellence
- Knows and complies with all company policies and procedures pertaining to this position and its duties
- Ensures cross-selling of other Shamin Hotels by hotel staff
- Teaches, mentors, and directs hotel staff
- Maintains high visibility and leadership role within the hotel and community
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Find restaurant and hotel jobs on OysterLink.
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