Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Job Description
WoodSpring Suites in Henrico, VA, part of the Hotel Management & Consulting group, is a reputable extended-stay hotel brand known for providing comfortable and affordable accommodations to travelers. The hotel focuses on delivering excellent guest experiences through exceptional service, cleanliness, and a team-oriented work environment. WoodSpring Suites caters to both business and leisure travelers seeking a home-like atmosphere during their stay. With a commitment to quality and customer satisfaction, WoodSpring Suites is an ideal workplace for professionals passionate about hospitality and guest relations.
Hotel Management & Consulting is seeking a dedicated and energetic Assistant General Manager to join the Wood... Show More
Hotel Management & Consulting is seeking a dedicated and energetic Assistant General Manager to join the Wood... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Flexible and able to cover employee shifts as needed
- Committed to uphold the company’s drug-free workplace policy
- Adhere to all company policies and procedures
- Willingness to work varied shifts including weekends and holidays
Job Qualifications
- Minimum of one year experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support to ensure the team achieves outstanding results
- Post checks in PMS and complete weekly labor tracker
- Manage payment due reports, postpaid outs, and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness
- Address guest concerns promptly
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
- Manage inventory and property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts to ensure operational continuity
- Know and follow property emergency procedures
- Ensure property and guest security
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink supports hiring across hospitality industries.
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