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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
Career growth opportunities

Job Description

WoodSpring Suites in Killeen, TX, is a part of the hospitality industry specializing in extended stay hotel accommodations with a focus on providing comfortable, affordable, and convenient lodging to travelers and long-term guests. Known for its commitment to quality service and guest satisfaction, WoodSpring Suites offers a welcoming environment with clean, well-maintained rooms and attentive customer care. The company prides itself on fostering a supportive community atmosphere for both guests and employees, emphasizing professional growth and a collaborative work culture.

The Assistant General Manager role at WoodSpring Suites is a fantastic opportunity for an experienced hospitality professional who is pas... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
  • Effective communication skills
  • Strong team orientation
  • Flexibility to cover shifts and manage diverse tasks
  • Commitment to drug-free workplace

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support to ensure team achieves outstanding results
  • Post checks in PMS and complete weekly labor tracker
  • Manage payment due reports, postpaid outs and receipts
  • Ensure the hotel is "Guest Ready" by maintaining cleanliness and addressing guest concerns
  • Monitor and follow up on guest feedback and concerns
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to housekeeping and assist General Manager in room inspections
  • Manage inventory and check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property
  • Lead in-house guest sales and marketing initiatives to increase occupancy
  • Assist with housekeeping and daily laundry duties
  • Cover employee shifts as needed
  • Know and follow property emergency procedures
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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