Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Lebanon, TN, operated by Hotel Management & Consulting, is part of a rapidly growing brand specializing in extended stay accommodations. WoodSpring Suites offers a comfortable, affordable, and inviting environment for guests seeking convenient lodging options with home-like amenities. The property prides itself on delivering exceptional guest experiences through a dedicated hospitality team focused on quality, service, and community engagement. Hotel Management & Consulting supports its properties with strong operational frameworks and a culture that promotes performance, merit-based advancement, and work-life balance.
The Assistant General Manager role at WoodSpring Suites is a dynamic leadership position critical to t... Show More
The Assistant General Manager role at WoodSpring Suites is a dynamic leadership position critical to t... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years hotel leadership experience
- proficient computer skills
- ability to communicate effectively both orally and in writing
- physical capability to perform tasks involving kneeling, squatting, standing, sitting, bending, twisting for long periods
- ability to lift, push, pull up to 20 lbs regularly and occasionally up to 50 lbs
- availability to work flexible hours including weekends and holidays
- must be able to build and lead a team
- adhere to company policies including drug-free workplace policy
Job Qualifications
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and assist GM in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms and daily completion of laundry duties and public space needs
- cover employee shifts as needed to ensure operational continuity
- know and follow property emergency procedures and ensure security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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