Hotel Management and Consulting logo

Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
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Work Schedule

Flexible
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Benefits

Salary
Daily Pay access
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth

Job Description

LivAway Suites in Scarborough, ME, operated under Hotel Management & Consulting, Inc., is a prominent hospitality establishment dedicated to providing exceptional lodging experiences with a focus on comfort, quality service, and community engagement. Known for its commitment to guest satisfaction and operational excellence, LivAway Suites offers a welcoming atmosphere for travelers and visitors to the Scarborough area. The hotel prides itself on a performance-based culture where dedication and merit lead to career advancement and personal growth. The company embraces a respectful work environment balancing professional achievement with personal life, making it an ideal workplace for hospitality professionals who are passionate... Show More

Job Requirements

  • high school diploma or equivalent
  • minimum of 1 years experience in hotel leadership
  • proficiency in relevant computer applications
  • strong communication skills
  • ability to work flexible hours including weekends and holidays
  • physically able to perform duties involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • ability to lift, push, and pull up to 20 lbs regularly and occasionally up to 50 lbs

Job Qualifications

  • minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS
  • complete weekly labor tracker
  • manage payment due reports
  • post paid outs and receipts
  • ensure hotel is guest ready by maintaining cleanliness standards
  • address guest concerns swiftly
  • monitor and follow up on guest feedback
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping
  • assist General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote property
  • build relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives
  • assist housekeeping with rooms as needed
  • complete laundry duties and public space needs
  • cover employee shifts as necessary for operational continuity
  • know and follow property emergency procedures
  • ensure security needs of property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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