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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities

Job Description

WoodSpring Suites in South Plainfield, New Jersey, is a well-established extended-stay hotel that is part of the WoodSpring Suites brand known for providing affordable, comfortable, and convenient lodging experiences. This hotel caters primarily to guests seeking long-term accommodations, offering a welcoming environment with essential amenities that create a home-like atmosphere. The property operates within the larger framework of Hotel Management & Consulting, Inc., a company dedicated to professional hospitality management, emphasizing quality service, operational excellence, and guest satisfaction.

Hotel Management & Consulting is currently seeking an experienced and dynamic Assistant General Manager to join the team at WoodSpring Suites. T... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 years' experience in hotel leadership
  • proficiency in computer skills
  • ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting
  • ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
  • strong communication skills
  • ability to work flexible hours including covering shifts
  • knowledge of hospitality operations and guest service principles

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership
  • proficient computer skills
  • strong team building skills
  • excellent organizational skills
  • effective oral and written communication skills
  • proactive in solving problems
  • strong time management skills
  • experience with front desk and back-of-house operations

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager and lead staff huddles
  • provide hands-on support to ensure the team achieves outstanding results
  • post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • ensure the hotel is always guest ready by maintaining high cleanliness standards and addressing guest concerns swiftly
  • monitor and follow up on guest feedback, suggest and sell amenities, ensure guest and property security
  • assign rooms to housekeeping and assist General Manager in inspecting rooms
  • manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • network within the local community to promote the property and build strong relationships with competitive properties and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping and laundry duties as needed
  • flexible to cover employee shifts to ensure operational continuity
  • know and follow property emergency procedures and ensure the security needs of property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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