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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities

Job Description

WoodSpring Suites in Macon, GA, is a part of the WoodSpring Suites brand, known for providing extended stay accommodations designed for convenience and comfort. The brand focuses on offering affordable, clean, and efficient lodging options that cater to travelers seeking longer-term stays with the amenities they need for a productive and comfortable experience. WoodSpring Suites properties are typically located in strategic areas that provide easy access to business centers, hospitals, and transportation hubs, making them ideal for business travelers, families, and individuals relocating or in transition. The Macon location is operated under the guidance and management expertise of Hotel Management... Show More

Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
  • monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aid GM in inspecting rooms
  • manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • flexible for covering employee shifts as needed to ensure operational continuity
  • know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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