Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
LivAway Suites, located in Surprise, Arizona, operates under the reputable Hotel Management & Consulting, Inc. This establishment is a boutique hotel renowned for its commitment to providing exemplary hospitality services and an outstanding guest experience. LivAway Suites is a vital part of the growing comfort and convenience accommodations sector, dedicated to delivering excellent customer service through a highly professional and motivated team. The company fosters a culture of performance balanced with respect for personal life, emphasizing equal opportunities and merit-based advancement. Within this supportive and efficient team environment, every member's contribution is valued and integral to the hotel's ongoing success... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years experience in hotel leadership
- proficient computer skills
- ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending, and twisting for long periods
- ability to lift, push and pull up to 20 pounds regularly and occasionally up to 50 pounds
- excellent communication and interpersonal skills
- availability to work flexible hours as needed
Job Qualifications
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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