Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities
Job Description
WoodSpring Suites in Philadelphia, Pennsylvania, is a well-established extended-stay hotel brand known for providing comfortable, affordable accommodations tailored to travelers needing longer-term stays. Operating under the umbrella of Hotel Management & Consulting, Inc., WoodSpring Suites focuses primarily on delivering an exceptional guest experience through high standards of cleanliness, security, and friendly hospitality. As part of a reputed hospitality group, the Philadelphia location upholds a culture emphasizing teamwork, merit-based advancement, and a balanced approach to professional dedication and personal life. The company embraces equal opportunity employment and commits to fostering a diverse workplace where every employee can thrive, learn, and grow.... Show More
Job Requirements
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending, and twisting for long periods
- Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
- Proficient computer skills
- Strong communication skills
- Ability to work flexible hours and cover shifts as needed
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in property management system
- Complete weekly labor tracker
- Manage payment due reports, post paid outs, and receipts
- Ensure hotel is guest ready by maintaining high cleanliness standards
- Address guest concerns promptly
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping and assist General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within local community to promote property
- Build relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts when necessary
- Know and follow property emergency procedures
- Ensure security needs are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: