Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $75,000.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
performance bonuses
Training and Development
Employee Discounts
Job Description
Located in Nashville, TN, this esteemed hotel offers guests a blend of comfort, luxury, and exceptional service in a vibrant city known for its rich musical heritage and thriving cultural scene. Known for its dedication to guest satisfaction and operational excellence, the hotel is a prominent feature in the hospitality industry within the region. It embraces a culture of collaboration, innovation, and commitment to providing outstanding experiences to all guests and associates alike. The establishment is committed to maintaining high standards across all departments, including Rooms, Food and Beverage, and Engineering, ensuring a seamless operation and superior guest experience.
Show More
Show More
Job Requirements
- Bachelor's degree in hotel management, business or related field
- 5 years leadership experience in hotel operations with or an equivalent combination of education and experience
- proficiency in computer skills including word processing, spreadsheets and familiarity with brand specific property management systems
- excellent communication, presentation and listening skills
- ability to read and interpret business records and statistical reports
- ability to use mathematical skills to interpret financial information and prepare budgets
- ability to analyze and interpret policies established by administrators
- ability to make decisions based on production reports and similar facts, your own experience, and personal opinion
Job Qualifications
- Bachelor's degree in hotel management, business or related field
- 5 years leadership experience in hotel operations with or an equivalent combination of education and experience
- Hilton Brand experience highly preferred
- excellent communication, presentation and listening skills
- ability to read and interpret business records and statistical reports
- ability to use mathematical skills to interpret financial information and prepare budgets
- ability to analyze and interpret policies established by administrators
- ability to make decisions based on production reports and similar facts, your own experience, and personal opinion
- proficiency in computer skills including word processing and spreadsheets and familiarity with brand specific property management systems
Job Duties
- Oversees rooms division, food and beverage division as well as engineering discipline
- oversees development of new programs that result in an increased level of guest satisfaction and operational excellence
- receives and responds to guest complaints in a timely manner
- ensure that daily inventory is managed to maximize all potential room revenue and ensure that budgeted room revenues are met
- supervise the food and beverage department to include food preparation, food and beverage service so as to maintain established operational standards and maximize profits of the hotel
- generate an atmosphere that provides security and safety for all internal and external guests
- establish and maintain cost control systems for all rooms and food and beverage related inventories
- participate in the development of short term and long term financial and operational plans for the hotel
- supervises an ongoing maintenance program, which includes the internal and external areas of the hotel
- monitor and maintain the property specific cleanliness guidelines in all areas of the property
- oversee transient and package advertising opportunities and ensures hotel participation in brand specific programs
- ensure high associate morale by rewarding team members who meet or exceed guest expectations
- oversee implementation and development of all training programs
- maintain compliance with all local, state and federal laws and regulations, directly involved with all hiring and disciplinary decisions
- other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
You may be also interested in: