Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401k Retirement Plan
Paid Time Off
employee perks
Job Description
Hampton Inn Northeast, located at 1551 Barbara Dr, Columbia SC 29223, is a proud part of Maya Hotels, a leading name in the hospitality industry devoted to delivering exceptional guest experiences. Maya Hotels represents a collection of prestigious brands such as Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, and Aloft, each renowned for quality and hospitality excellence. The company's commitment to fostering a welcoming and friendly atmosphere coupled with operational excellence sets it apart in the competitive hotel market. With a focus on work-life balance, career advancement opportunities, and comprehensive benefits, Maya Hotels is... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business, or a related field preferred
- 2+ years of hotel management or supervisory experience
- proven ability to motivate, train, and lead a successful hospitality team
- strong budgeting, forecasting, and revenue management skills
- passion for enhancing guest experiences and maintaining high service standards
- ability to remain calm under pressure and resolve challenges efficiently
- willingness to work varied schedules including evenings, weekends, and holidays as needed
Job Qualifications
- Bachelor’s degree in hospitality management, business, or a related field preferred
- 2+ years of hotel management or supervisory experience
- experience with Hilton, IHG, or Marriott brands is a plus
- proven ability to motivate, train, and lead a successful hospitality team
- strong budgeting, forecasting, and revenue management skills
- passion for enhancing guest experiences and maintaining high service standards
- ability to remain calm under pressure and resolve challenges efficiently
- strong ability to represent the hotel in the local market and foster partnerships
- willingness to work varied schedules including evenings, weekends, and holidays as needed
Job Duties
- Assist the General Manager in developing, implementing, and monitoring financial and operational plans to maximize profitability
- make recommendations for capital improvements to enhance the hotel’s assets and brand loyalty
- plan, assign work, and establish performance and development goals for team members
- provide mentoring, coaching, and regular feedback to improve performance and recognize achievements
- educate, train, and motivate staff, ensuring they have the market knowledge, tools, and resources to succeed
- oversee salary recommendations, disciplinary actions, and staffing decisions in compliance with company policies
- foster teamwork and quality service through effective communication with department heads
- lead by example and demonstrate Maya Hotels' core values
- interact with guests, clients, and key stakeholders including travel industry representatives, local community leaders, and government officials
- ensure the highest level of guest satisfaction by maintaining quality service standards and amenities
- ensure a safe and secure environment for guests, team members, and hotel assets in compliance with company and regulatory policies
- serve as a public relations representative, promoting the hotel and brand within the local community
- drive team engagement in community activities, business partnerships, and sustainability initiatives
- develop and implement environmentally conscious action plans to reduce the hotel’s carbon footprint
- maintain a safe working environment including hazard prevention, proper chemical use, and injury prevention
- support and promote hotel recycling and sustainability programs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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