Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in South Plainfield, NJ, is a well-established extended-stay hotel brand known for offering comfortable, affordable accommodations designed to meet the needs of travelers seeking longer-term stays. Operating under Hotel Management & Consulting, Inc., this property is part of a nationwide chain that emphasizes value, convenience, and high standards of guest service. WoodSpring Suites locations attract a diverse clientele from business professionals and relocating families to government workers and travelers who appreciate a home-like atmosphere combined with the conveniences of a hotel. The hotel supports an efficient and customer-focused team environment committed to maintaining a welcoming and safe atmosphere... Show More
Job Requirements
- Minimum of 1 years' experience in hotel leadership
- Ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly and occasionally up to 50lbs
- High school diploma or equivalent
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- Minimum of 1 years' experience in hotel leadership
- Experience with front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Effective time management abilities
- Strong problem-solving skills
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS and complete weekly labor tracker
- Manage payment due reports, postpaid outs, and receipts
- Ensure the hotel is "Guest Ready" by maintaining high standards of cleanliness
- Address guest concerns promptly
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping
- Assist General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and daily laundry duties when needed
- Cover employee shifts to ensure operational continuity
- Know and follow property emergency procedures
- Ensure security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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