Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $77,000.00 - $79,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
The hiring establishment for this role is a hotel located at 801 Town Center Dr, Oxnard, CA 93036. This hotel is part of the hospitality industry, serving guests by providing comfortable accommodations, exceptional customer service, and a welcoming environment that invites repeat stays. The hotel is committed to creating memorable experiences for all guests through its attentive and friendly staff, modern facilities, and strategic location in a busy area of Oxnard. The hotel likely caters to a variety of travelers, including business professionals, families, and tourists, ensuring each visitor feels valued and cared for during their stay.
The ro... Show More
The ro... Show More
Job Requirements
- Minimum of two years hotel experience in front desk management or progressive front desk responsibility
- Strong English skills both oral and written
- Ability to work long hours, 5 to 6 days a week
- Current valid driver’s license
- Proof of auto liability insurance
- Ability to make timely and effective decisions
- Ability to supervise, train and manage guest service team
- Knowledge of hotel front desk operations and procedures
- Ability to maintain good team and guest relations
Job Qualifications
- Minimum of two years hotel experience as front desk manager or progressive front desk responsibility
- Strong English skills, both oral and written
- Proficient in hotel front desk operations and procedures
- Skilled in personnel supervision and training
- Knowledge of salesmanship and public relations
- Ability to make timely, effective decisions
- Ability to prioritize, organize and delegate work assignments
- Ability to maintain good team member relations
- Ability to develop and maintain effective guest relations
- Ability to manage multi-departmental operations
- Ability to direct performance of team members and follow-up with corrective action where needed
- Ability to work long hours, 5 to 6 days a week
- Knowledge of basic accounting procedures
- Skilled in use of cash registers, computers and calculators
- Current valid driver’s license and proof of auto liability insurance
Job Duties
- Maintain a friendly, cheerful and courteous demeanor at all times, while providing personalized service to hotel guests
- Communicate effectively with guests and fellow team members
- Proficient at all guest service systems and processes
- Supervise, train, coach and retrain guest service team on systems, processes, procedures and guest interaction
- Oversee and ensure accountability in all aspects of guest service team's performance
- Responsible for all front office activity during scheduled shifts
- Monitor and adjust room availability status
- Monitor and complete filing of registration cards, reservations, correspondence and no-shows and signatures on file
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: