Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Flexible pay options
Job Description
WoodSpring Suites in West Palm Beach, FL, is a part of Hotel Management & Consulting. This company specializes in hospitality services with a focus on providing extended stay hotel accommodations tailored to guests seeking comfort and convenience. WoodSpring Suites is known for its commitment to delivering quality service through a dedicated team of hospitality professionals who foster a culture of performance balanced with respect for personal life. The company embraces equal opportunity employment and is dedicated to merit-based advancement within a small, efficient team dynamic. This creates an environment where both employees and guests thrive in a welcoming and professional... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Experience in hotel leadership
- Knowledge of front desk and back-of-house operations
- Computer proficiency
- Strong communication skills
- Team leadership abilities
- Problem-solving skills
- Organizational skills
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Effective time management abilities
- Strong problem-solving skills
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness
- Swiftly address any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping
- Assist General Manager in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed
- Complete daily laundry duties and public space needs
- Cover employee shifts as needed
- Follow property emergency procedures
- Ensure security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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