Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
Extended Stay America Premier Suites in Yuma, AZ is a well-established hotel chain known for providing comfortable, extended-stay accommodations primarily catering to business travelers and families. With a focus on customer service and a convenient home-away-from-home experience, Extended Stay America offers fully equipped suites, featuring kitchens and other amenities designed to make longer stays more comfortable and convenient. The property in Yuma is part of a nationwide network of hotels dedicated to maintaining high standards of hospitality, cleanliness, and guest satisfaction. This location benefits from a dedicated team that strives to enhance guest experiences while managing operational efficiency and building... Show More
Job Requirements
- High school diploma or equivalent
- minimum of 1 years experience in hotel operations
- ability to perform physically demanding tasks including kneeling, squatting, standing, sitting, bending and twisting for extended periods
- ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aid GM in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: