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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access

Job Description

WoodSpring Suites in Yorktown, VA, operated by Hotel Management & Consulting, is a respected player in the hospitality industry known for providing quality extended-stay accommodations. As part of a reputable hotel chain, WoodSpring Suites emphasizes comfort, convenience, and affordability for guests seeking longer-term lodging solutions. The Yorktown location maintains a commitment to exceptional service standards, creating a welcoming and clean environment that caters to business travelers, families, and individuals needing temporary residences. The company structure supports a dynamic and efficient team environment, ensuring operational excellence through collaborative leadership and hands-on management practices.

The role of Assistant General Manager at Wood... Show More

Job Requirements

  • Minimum 1 year experience in hotel leadership including front desk and back-of-house operations
  • Ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending, and twisting for long periods
  • Ability to lift, push, or pull up to 20 pounds regularly and occasionally up to 50 pounds
  • Proficient computer skills
  • Strong team building and leadership capabilities
  • Effective communication skills
  • Ability to work flexible hours and cover shifts as needed
  • Willingness to comply with company policies including drug-free workplace rules

Job Qualifications

  • Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
  • Proficient computer skills
  • Strong team building skills
  • Excellent organizational, time management, and problem-solving abilities
  • Effective oral and written communication skills
  • Proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • Discuss staff performance discrepancies and training needs with General Manager
  • Attend and lead staff huddles
  • Provide hands-on support to ensure team achieves outstanding results
  • Post checks in PMS
  • Complete weekly labor tracker
  • Manage payment due reports, postpaid outs, and receipts
  • Ensure hotel is always 'Guest Ready' by maintaining high standards of cleanliness and addressing guest concerns
  • Monitor and follow up on guest feedback
  • Suggest and sell amenities
  • Ensure guest and property security
  • Assign rooms to housekeeping and assist General Manager in room inspections
  • Manage inventory
  • Check property email
  • Build relationships with vendors and guests
  • Foster teamwork
  • Network within the local community to promote the property and build relationships with competitors and key clients
  • Lead in-house sales and marketing initiatives to increase occupancy
  • Assist with housekeeping and daily laundry duties as needed
  • Cover employee shifts to ensure operational continuity
  • Know and follow property emergency procedures
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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