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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $47,500.00 - $52,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities

Job Description

WoodSpring Suites in Linden, NJ, operated under the umbrella of Hotel Management & Consulting, is an established hospitality provider focused on delivering exceptional extended-stay experiences to its guests. As part of a well-respected brand in the hotel industry, WoodSpring Suites offers a contemporary, affordable, and comfortable living solution that caters to travelers seeking long-term accommodations with all the essential amenities of home. Our properties are designed to provide value, convenience, and excellent customer service, contributing to a welcoming and satisfying stay for all guests. Located in the bustling area of Linden, NJ, the hotel serves business and leisure travelers with... Show More

Job Requirements

  • Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
  • ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
  • minimum of 1 years experience in hotel leadership including front desk and back of house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back of house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
  • provide hands-on support and guidance to ensure the team achieves outstanding results
  • post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
  • monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
  • assign rooms to be cleaned by housekeeping and aid General Manager in inspecting rooms
  • manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
  • network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
  • flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
  • know and follow property emergency procedures and ensure the security needs of the property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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