Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
Career growth opportunities
Job Description
WoodSpring Suites in Meridian, ID, part of Hotel Management & Consulting, Inc., is a prominent extended stay hotel brand known for its comfortable accommodations and commitment to excellent guest service. The property operates with a small yet highly efficient team of hospitality professionals focused on delivering top-tier service and creating a welcoming environment for travelers who require longer-term lodging options. WoodSpring Suites prides itself on maintaining high standards of cleanliness, guest satisfaction, and operational excellence within its properties. As an extended stay hotel, it caters to guests who value convenience, flexibility, and the comforts of home, making it a preferred... Show More
Job Requirements
- Perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push, pull up to 20lbs regularly, occasionally up to 50lbs
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS and complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aid GM in inspecting rooms
- Manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping tasks and daily completion of laundry and public space needs
- Cover employee shifts as needed to ensure operational continuity
- Know and follow property emergency procedures and ensure security
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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