Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.50
Benefits
Health Insurance
Paid Time Off
Retirement Plan
performance bonuses
Professional Development
Employee Discounts
Life insurance
Job Description
Our client is a distinguished hotel committed to delivering exceptional hospitality services by maintaining high standards of customer satisfaction and operational excellence. This establishment is renowned for providing quality accommodations and a superior guest experience through its dedicated and professional team. It operates in the hospitality industry, focusing on both food and beverage services and room operations as two vital pillars of its business. The hotel has built a reputation for blending comfort, convenience, and excellent service, making it a preferred destination for guests seeking both leisure and business stays.
The position we are offering is a managerial role re... Show More
The position we are offering is a managerial role re... Show More
Job Requirements
- Bachelor’s degree in hospitality management or related field preferred
- Minimum 3 years’ experience in hotel management or related role
- Strong leadership skills
- Excellent communication and interpersonal skills
- Ability to develop and implement budgets and marketing plans
- Knowledge of safety regulations and compliance
- Experience managing food and beverage and room operations
- Ability to handle customer complaints professionally
- Strong organizational and multitasking abilities
- Ability to act as General Manager in their absence
Job Qualifications
- Bachelor’s degree in hospitality management or related field preferred
- Proven experience in hotel operations management
- Strong leadership and interpersonal skills
- Knowledge of food and beverage and room operations
- Ability to develop and manage budgets and marketing plans
- Excellent problem-solving and customer service skills
- Familiarity with regulatory compliance and safety standards
- Experience in staff recruitment, training and development
Job Duties
- Manage human resources to attract, retain and motivate employees
- Hire, train, develop, empower, coach and counsel staff
- Conduct performance and salary reviews
- Resolve employee-related problems
- Provide open communication vehicles
- Discipline and terminate employees as appropriate
- Develop, recommend, implement and manage the group’s annual budget and business/marketing plan
- Forecast and set objectives to meet or exceed management expectations
- Implement company and local programs and procedures
- Manage operations ensuring compliance with SOPs, safety regulations, and legal requirements
- Resolve customer complaints to maintain satisfaction and quality
- Implement emergency organization procedures and training through security staff management
- Execute and promote the Accident Prevention Program
- Manage maintenance and sanitation of front and back of the house
- Assume responsibilities of the General Manager in their absence
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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