Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Tamarac, FL, is part of a renowned chain of extended-stay hotels dedicated to providing comfortable and convenient lodging for travelers across the United States. With a focus on offering spacious suites featuring fully equipped kitchens, WoodSpring Suites caters to guests seeking long-term accommodation that combines the comforts of home with the services of a quality hotel. The hotel operates under the ownership and management of Hotel Management & Consulting, a company committed to excellence in hospitality and fostering a positive workplace culture. Known for its commitment to delivering outstanding guest experiences, WoodSpring Suites ensures that each location... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- minimum of 1 years' experience in hotel management or a similar leadership role
- ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, and twisting for long periods
- ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
- strong interpersonal and communication skills
- ability to work flexible hours including weekends and holidays
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager
- attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS
- complete weekly labor tracker
- manage payment due reports
- post paid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing guest concerns
- monitor and follow up on guest feedback and concerns
- suggest and sell amenities
- ensure guest and property security
- assign rooms to be cleaned by housekeeping and aide General Manager in inspecting rooms
- manage inventory
- check property email
- build relationships with vendors and guests
- foster teamwork
- network within the local community to promote the property
- build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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