Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Council Bluffs, IA, is a part of Hotel Management & Consulting, a company dedicated to providing excellent hospitality services. WoodSpring Suites operates as an extended stay hotel brand that focuses on offering clean, comfortable, and affordable accommodations to travelers. The property prides itself on maintaining high standards of guest service, cleanliness, and operational efficiency while fostering a positive work environment that values team collaboration and employee growth. The culture at WoodSpring Suites emphasizes a performance-based approach where employees are encouraged to deliver their best efforts in a respectful and supportive workplace. The company promotes equal opportunity in... Show More
Job Requirements
- Minimum of 1 years of experience in hotel leadership
- knowledge of front desk and back-of-house operations
- proficiency with computer systems relevant to hotel management
- strong communication and interpersonal skills
- ability to lead and motivate teams
- capacity to handle financial reporting tasks
- willingness to assist in various operational duties including housekeeping and laundry
- physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods
- ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- proficient computer skills
- strong team building skills
- excellent organizational, time management, and problem-solving abilities
- effective oral and written communication skills
- proactive in solving problems
Job Duties
- Train and provide guidance to staff
- discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- provide hands-on support and guidance to ensure the team achieves outstanding results
- post checks in PMS, complete weekly labor tracker, manage payment due reports, postpaid outs and receipts
- ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- monitor and follow up on guest feedback and concerns, suggest and sell amenities, and ensure guest and property security
- assign rooms to be cleaned by housekeeping and aid GM in inspecting rooms
- manage inventory, check property email, build relationships with vendors and guests, and foster teamwork
- network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- lead in-house guest sales and marketing initiatives to increase occupancy
- assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- flexible for covering employee shifts as needed
- know and follow property emergency procedures and ensure the security needs of the property and guests are met
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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