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Assistant General Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Daily Pay access
Employee assistance program
Career growth opportunities

Job Description

WoodSpring Suites in Daytona Beach, FL, is part of a reputable extended-stay hotel brand known for providing comfortable, affordable accommodations designed to meet the needs of both business and leisure travelers. The hotel prides itself on delivering an outstanding guest experience by focusing on convenience, clean rooms, and friendly, personalized customer service. WoodSpring Suites is a part of the broader WoodSpring Hotels portfolio, which operates multiple locations across the United States, emphasizing consistency and value for its customers. The company culture centers on hardworking, goal-oriented individuals who thrive in a performance-based environment while balancing respect for personal life. WoodSpring Suites... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficiency with property management systems and basic accounting tasks
  • strong communication and interpersonal skills
  • ability to lead and motivate a team
  • availability to work flexible hours including weekends and holidays
  • physical ability to perform tasks involving kneeling, squatting, standing, sitting, bending, twisting, and lifting up to 50lbs
  • commitment to uphold a drug-free workplace
  • willingness to adhere to property emergency and safety procedures

Job Qualifications

  • Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
  • proficient computer skills
  • strong team building skills
  • excellent organizational, time management, and problem-solving abilities
  • effective oral and written communication skills
  • proactive in solving problems

Job Duties

  • Train and provide guidance to staff
  • discuss staff performance discrepancies and training needs with General Manager
  • attend and lead staff huddles
  • provide hands-on support and guidance to ensure team achieves outstanding results
  • post checks in property management system
  • complete weekly labor tracker
  • manage payment due reports, post-paid outs, and receipts
  • ensure the hotel is always guest ready by maintaining high standards of cleanliness
  • swiftly address any guest concerns
  • monitor and follow up on guest feedback
  • suggest and sell amenities
  • ensure guest and property security
  • assign rooms to be cleaned by housekeeping and assist General Manager in inspecting rooms
  • manage inventory
  • check property email
  • build relationships with vendors and guests
  • foster teamwork
  • network within the local community to promote the property
  • build strong relationships with competitive properties, local organizations, and key clients
  • lead in-house guest sales and marketing initiatives to increase occupancy
  • assist with housekeeping duties including rooms and laundry
  • cover employee shifts as needed to ensure operational continuity
  • follow property emergency procedures and ensure security needs of property and guests are met
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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