Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Cherry Hill, New Jersey, is a renowned extended-stay hotel brand known for providing affordable and comfortable accommodations tailored for extended stays. The hotel is designed to serve business travelers, families, and individuals seeking a home-like environment during their time away from home. With a focus on convenience, cleanliness, and friendly service, WoodSpring Suites has developed a reputation for exceptional value and a welcoming atmosphere. The Cherry Hill location is part of this larger network, offering spacious suites equipped with essential amenities to cater to the modern traveler’s needs. The hotel prioritizes a guest-centric approach, making every effort... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years' experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending and twisting for long periods of time
- Ability to lift, push or pull up to 20lbs regularly and occasionally up to 50lbs
- Availability to work flexible hours including weekends and holidays
- Strong interpersonal and communication skills
- Must be able to work in a fast-paced environment
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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