Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $47,500.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Career growth opportunities
Daily Pay access
Job Description
WoodSpring Suites in Yorktown, VA, operated by Hotel Management & Consulting, Inc., is a well-established extended-stay hotel brand known for providing comfortable, affordable accommodations with a focus on customer service and community integration. WoodSpring Suites specifically caters to guests who require longer stays, such as business travelers, relocating families, and vacationers seeking a home-like environment during their time away. The hotel is part of a broader network of properties managed by Hotel Management & Consulting, which emphasizes a performance-based culture, equal opportunity, and career advancement within a small, highly efficient team of hospitality professionals. This approach ensures a collaborative and... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- At least 1 year experience in hotel leadership roles
- Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending, and twisting for long periods
- Capability to lift, push, and pull up to 20 pounds regularly and occasionally up to 50 pounds
- Willingness to work flexible hours including evenings, weekends, and holidays
- Strong communication and interpersonal skills
- Ability to work in a team environment and lead staff
- Commitment to comply with company policies including drug-free workplace rules
Job Qualifications
- Minimum of 1 years' experience in hotel leadership, including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager and attend and lead staff huddles
- Provide hands-on support and guidance to ensure the team achieves outstanding results
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports, postpaid outs and receipts
- Ensure the hotel is always guest ready by maintaining high standards of cleanliness and swiftly addressing any guest concerns
- Monitor and follow up on guest feedback and concerns
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to be cleaned by housekeeping and aide GM in inspecting rooms
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property and build strong relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping in rooms as needed and daily completion of laundry duties and public space needs
- Flexible for covering employee shifts as needed to ensure operational continuity in the event of unexpected absences
- Know and follow property emergency procedures and ensure the security needs of the property and guests are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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