Reside logo

Reside

Assistant General Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
clock

Work Schedule

Flexible
Weekend Shifts
diamond

Benefits

competitive pay
commuter benefit
Medical insurance
Dental Insurance
Vision Insurance
401k
employer match
Paid holidays
Paid vacation
Quarterly bonus
Annual bonus
paid volunteer time
Charitable match program
Tuition Reimbursement
Learning and development opportunities
Employee Referral Program
Employee assistance program

Job Description

Reside is a distinguished leader in the alternative-accommodations sector, merging the best aspects of hotels and apartments to create a unique lodging experience. Operating in more than 200 cities across the United States and extending to 130 international destinations, Reside has established itself as a global provider of innovative, multi-platform housing solutions. This expansive footprint and commitment to excellence allow Reside to combine the personalized service and agility of smaller boutique companies with the extensive resources and capabilities of a major global entity. This fusion ensures a seamless and superior guest experience while offering robust operational support and strategic growth... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum two years of experience in hotel or property operations
  • Ability to work varying schedules including weekends and holidays
  • Legal authorization to work in the United States
  • Ability to lift up to 30 pounds
  • Ability to maintain professional demeanor under pressure
  • Willingness to travel up to 10 percent
  • Compliance with company policies and safety regulations

Job Qualifications

  • High school diploma or equivalent required
  • Bachelor’s degree in hospitality management, business administration, or related field preferred
  • Minimum two years of experience in hotel or property operations required
  • Four or more years of progressive management experience in hospitality preferred
  • Coursework or trade school experience in related fields preferred
  • Experience with CRM, OPERA, GDS, or property management systems preferred
  • Professional certifications such as CRP, GMS, or CCHP a plus
  • Strong leadership and interpersonal skills
  • Excellent verbal and written communication abilities
  • Proven knowledge of sales development, client relationship management, and marketing strategy implementation
  • Sound financial acumen with ability to read and analyze P&L statements and financial reports
  • Strong organizational and problem-solving skills
  • Proficient in Microsoft Office Suite and CRM systems
  • Ability to think strategically and adapt to changing priorities
  • Professional demeanor, integrity, and discretion

Job Duties

  • Support the General Manager in execution of property-wide operational and strategic objectives
  • Assist in developing, implementing, and monitoring the Annual Sales and Marketing Plan
  • Build and maintain strong relationships with clients, vendors, building ownership, and corporate partners
  • Supervise daily operations across all departments to ensure seamless coordination and efficient workflows
  • Lead, motivate, and coach team members
  • set performance standards, provide ongoing training, and conduct evaluations
  • Maintain high standards of guest service, anticipating and responding promptly to guest needs
  • Oversee property maintenance and housekeeping operations
  • Monitor and analyze operational and financial performance including preparation of reports
  • Manage staff scheduling, performance, appearance, and compliance with company standards
  • Ensure compliance with all applicable laws, ordinances, codes, and company safety regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: