Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,408.00 - $71,068.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
meal benefits
transportation benefits
401(k) retirement plan with company match
Company paid life insurance
Tuition Reimbursement
Employee assistance program
training and career growth opportunities
Referral program
Job Description
HMSHost is a global leader in providing food and beverage services in travel venues such as airports, highways, and major tourist destinations. The company specializes in managing a wide range of food service concepts from quick service restaurants (QSR) to casual dining, making travel dining a convenient and pleasant experience for millions of customers worldwide. Known for its commitment to quality, innovation, and exceptional customer service, HMSHost is also dedicated to fostering a diverse and inclusive work environment where employees can thrive and grow their careers. With a strong presence in multiple locations including airports, HMSHost offers stable employment opportunities... Show More
Job Requirements
- Ability to work shifts during various operating days and hours each week including openings, busy day parts, and closings to monitor restaurant associates
- knowledge of all applicable federal, state, and local sanitary, safety, and health standards and procedures to comply with HACCP standards
- willingness to perform job-related duties as requested within legal guidelines
- ability to follow company policies and maintain confidentiality
- physical capability to perform operational tasks as necessary
- willingness to support company diversity and inclusion policies.
Job Qualifications
- Minimum of six years food and beverage, cash handling, and customer service experience
- at least four years supervisory or lead experience in a casual dine restaurant or production kitchen
- ability to speak, read and comprehend instructions, short correspondence, and policy documents
- ability to converse comfortably with customers
- strong leadership and communication skills
- knowledge of federal, state, and local sanitary, safety, and health standards including HACCP compliance
- ability to work varied and rotating schedules including openings, busy day parts, and closings.
Job Duties
- Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
- assists the general manager and F&B multi unit manager in supervising day-to-day activities of associates within assigned restaurants or points-of-sale
- interviews job candidates and makes hiring, termination, advancement, and promotion decisions
- promotes HMSHost as an employer of choice within the community
- monitors financial and operational data to track progress towards unit goals and optimizes staff assignments
- manages day-to-day associate activities ensuring compliance with diversity and inclusion philosophy
- resolves customer and associate questions and problems using judgment and discretion, escalating complex issues as needed
- enforces compliance with adult beverage policies and ensures staff understand and follow procedures
- prepares schedules and assigns work tasks to ensure all shifts are covered
- ensures associates take mandated rest breaks and meal periods
- maintains display areas clean, stocked, and visually appealing
- ensures all equipment is in good working order
- operates cash register following cash handling policies and maintains security of cash
- monitors compliance with wellness and safety procedures, builds awareness, and reports safety concerns
- performs health and safety activities as specified in the Manager's Guide
- places orders, receives goods, and processes invoices
- maintains current contact information for all associates
- completes other management team assigned tasks.
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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