Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Daily Pay access
career growth
Job Description
WoodSpring Suites in Louisville, IN is part of a well-established extended-stay hotel chain that focuses on providing comfortable, affordable accommodations with an emphasis on guest satisfaction and convenience. Managed by Hotel Management & Consulting, this property embraces a hospitality approach tailored to long-term travelers, offering essential amenities and services in a welcoming environment. Known for fostering a supportive team culture and offering career growth, WoodSpring Suites integrates industry expertise with a commitment to operational excellence and guest experience. Emphasizing equal opportunity and merit-based advancement, the company operates with a highly efficient and dedicated staff to maintain high standards of service... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Ability to perform physical tasks such as kneeling, squatting, standing, sitting, bending, and twisting for long periods
- Ability to lift, push, and pull up to 20lbs regularly and occasionally up to 50lbs
- Proficient computer skills
- Strong team building skills
- Effective communication skills
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational, time management, and problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support and guidance to ensure outstanding results
- Post checks in PMS and complete weekly labor tracker
- Manage payment due reports, postpaid outs, and receipts
- Ensure the hotel is guest ready by maintaining cleanliness and addressing guest concerns
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping and assist General Manager in room inspections
- Manage inventory, check property email, build relationships with vendors and guests
- Network locally to promote the property and build relationships
- Lead in-house guest sales and marketing initiatives
- Assist with housekeeping and laundry duties as needed
- Cover employee shifts to ensure operational continuity
- Follow property emergency procedures and ensure security needs are met
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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