Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
competitive pay
commuter benefit
Medical insurance
Dental Insurance
Vision Insurance
401k
employer match
Paid holidays
Paid vacation
Success share bonus
paid volunteer time
Charitable match program
Tuition Reimbursement Program
Learning and development opportunities
Employee Referral Program
Employee assistance program
Job Description
Reside Houston Downtown at 401 Louisiana Place is a prominent player in the alternative-accommodations industry, blending the conveniences of hotels with the comfort and flexibility of apartment living. As a company with operations spanning over 200 cities across the United States and 130 international locations, Reside offers unique multi-platform logistics-based housing solutions. Their business model integrates the personalized service and agility of a boutique firm with the extensive resources and global reach of a large organization. This innovative approach has positioned Reside as an industry leader, known for setting high standards in guest satisfaction and operational excellence.
The Assistant Ge... Show More
The Assistant Ge... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of two years experience in hotel or property operations
- Ability to work a flexible schedule including weekends, holidays, and extended hours
- Legal authorization to work in the United States
- Ability to lift up to 30 pounds
- Good physical condition to walk, stand, and reach as needed
- Ability to remain focused and composed in high-pressure or emergency situations
Job Qualifications
- High school diploma or equivalent required
- Bachelor's degree in hospitality management, business administration, or related field preferred
- Minimum of two years experience in hotel or property operations required
- Four or more years of progressive management experience in hospitality preferred
- Coursework or trade school experience in related fields preferred
- CRM, OPERA, GDS, or property management system experience preferred
- Professional certifications such as CRP, GMS, or CCHP a plus
- Strong leadership and interpersonal skills
- Excellent verbal and written communication abilities
- Proven knowledge of sales development, client relationship management, and marketing strategy implementation
- Sound financial acumen with the ability to read and analyze P&L statements and financial reports
- Strong organizational and problem-solving skills with attention to detail and follow-through
- Proficient in Microsoft Office Suite and CRM systems
- Ability to think strategically, adapt to changing priorities, and make informed, timely decisions
- Professional demeanor, integrity, and discretion in all interactions
Job Duties
- Support the General Manager in executing property-wide operational and strategic objectives
- Assist in developing, implementing, and monitoring the Annual Sales and Marketing Plan, including market analysis, revenue opportunities, and client development
- Build and maintain strong relationships with clients, vendors, building ownership, and corporate partners
- Supervise daily operations across all departments to ensure seamless coordination and efficient workflows
- Lead, motivate, and coach team members
- set performance standards, provide ongoing training, and conduct evaluations
- Maintain high standards of guest service, anticipating and promptly responding to guest needs
- Oversee property maintenance and housekeeping operations to ensure cleanliness, safety, and asset preservation
- Monitor and analyze operational and financial performance including preparation of reports such as monthly P&L variance reports, forecasts, and executive summaries
- Manage staff scheduling, performance, appearance, and compliance with company policies
- Ensure compliance with all applicable laws, ordinances, codes, and company safety regulations
- Maintain communication between property, corporate management, and on-site teams through regular meetings and reporting
- Oversee inventory, reservations, and billing processes to ensure accuracy and efficiency
- Develop and maintain vendor relationships while ensuring quality and cost control
- Assist in managing budgets and controlling operating expenses including labor, overtime, and supplies
- Work with front desk staff to ensure reservation and billing accuracy, proper training, and high levels of service
- Assist the General Manager with employee scheduling for all departments
- Provide additional coverage at the front desk as needed
- Support customer arrivals, requests, or service resolutions including porterage duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: