Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,888.00 - $46,388.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Daily Pay access
Job Description
WoodSpring Suites in Topeka, KS, operated by Hotel Management & Consulting, is a respected name in the extended-stay hotel industry known for delivering comfortable, affordable, and convenient lodging options to guests. The company values a performance-based culture that balances hard work with respect for personal lives, fostering a supportive environment for its team members. WoodSpring Suites focuses on providing excellent service standards and creating a welcoming atmosphere for travelers looking for quality accommodations. This particular location is committed to excellence through teamwork and community engagement, offering opportunities for growth and advancement to its employees. The establishment operates with a small,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year of hotel leadership experience including front desk and back-of-house operations
- Proficient computer skills
- Ability to perform physical tasks including kneeling, squatting, standing, sitting, bending, twisting for long periods
- Ability to lift, push, pull up to 20 pounds regularly and occasionally up to 50 pounds
Job Qualifications
- Minimum of 1 years experience in hotel leadership including front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Effective time management
- Strong problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Post checks in PMS
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Ensure the hotel is guest ready by maintaining high cleanliness standards
- Address guest concerns swiftly
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms to housekeeping
- Assist General Manager in room inspections
- Manage inventory
- Check property email
- Build relationships with vendors and guests
- Foster teamwork
- Network within the local community to promote the property
- Build relationships with competitive properties, local organizations, and key clients
- Lead in-house guest sales and marketing initiatives to increase occupancy
- Assist with housekeeping and daily laundry duties
- Cover employee shifts as needed
- Follow property emergency procedures
- Ensure property and guest security
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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