Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $55,000.00
Work Schedule
Standard Hours
Benefits
Salaried Flexible PTO
Paid holidays
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
HSA
short-term disability
voluntary supplemental life insurance
Free gym membership
Sabbatical
Job Description
Crunch Fitness - Undefeated Tribe is a dynamic fitness franchise based in Austin, Texas, known for its rapid growth and commitment to enriching the lives of its community through fitness, wellness, relaxation, and recovery services. As the fastest-growing franchise group expanding across Texas, Oklahoma, New Mexico, and Missouri, Undefeated Tribe has earned the prestigious Franchise of the Year award in 2021 and 2024. The organization fosters a collaborative, fast-paced, and engaging work environment that encourages innovation, creativity, and bold thinking. With a vision to create inclusive and high-performing fitness spaces, Undefeated Tribe invites over 1000 individuals to join their team... Show More
Job Requirements
- High school diploma or GED required
- Minimum 2 years of fitness facility or customer service-oriented management experience
- CPR/AED certification required or must be obtained within 30 days
- Ability to lift or move up to 50 pounds frequently
- Must be authorized to work in the United States without visa sponsorship
- Ability to stand or bend for prolonged work hours
- Ability to understand labor control and staffing levels
- Ability to maintain high facility standards
Job Qualifications
- High school diploma or GED
- 2 years of fitness facility and/or customer service-oriented management experience
- Ability to execute objectives quickly and effectively including achieving KPIs
- Experience leading or supervising employees preferred
- CPR/AED certification (can be obtained within 30 days of hire)
- Clear communication skills demonstrating confidence
- Ability to maintain high standards
- Demonstrated integrity and judgment
Job Duties
- Assist in recruiting, hiring, training and developing staff to maintain proper staffing levels
- Monitor and scoreboard performance of staff to meet or exceed KPI standards
- Lead by example by delivering personal and team performance targets
- Manage team member performance standards with ongoing development, training, and coaching
- Impact member retention by delivering the "Wow 10-Member Experience"
- Assist and support the General Manager with scheduling and labor management, member service resolution, employee issue resolution, lead generation, new member acquisition, goal setting and development plans, and staff meetings
- Supervise club asset management including inventory reconciliation, supply ordering, and equipment expenditures
- Maintain a clean facility with equipment operating 100% of the time through compliance with cleaning checklists and work order oversight
- Utilize Crunch-specific tools for communication, documentation, and overall club operations support
- Ensure compliance with all Crunch policies, procedures, and service standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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