Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
career growth
Flexible daily pay access
Job Description
WoodSpring Suites in Philadelphia, Pennsylvania, is a renowned extended stay hotel brand under the umbrella of Hotel Management & Consulting. WoodSpring Suites specializes in providing affordable, comfortable, and convenient accommodations tailored for extended stays. Known for blending quality with value, the hotel targets business travelers, relocating professionals, and anyone in need of a home away from home. The hotel prides itself on its dedication to delivering exemplary customer service, clean and well-maintained rooms, and a supportive, engaging work environment. Hotel Management & Consulting LLC manages the property and has built a reputation for investing in employees and fostering a positive... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 years experience in hotel leadership
- Ability to perform physical tasks involving kneeling, squatting, standing, sitting, bending and twisting for extended periods
- Ability to lift, push, and pull up to 20 lbs regularly and occasionally up to 50 lbs
- Effective interpersonal skills
- Ability to work flexible hours
- Must comply with company drug-free policy
Job Qualifications
- Minimum of 1 years experience in hotel leadership
- Experience in front desk and back-of-house operations
- Proficient computer skills
- Strong team building skills
- Excellent organizational skills
- Excellent time management skills
- Strong problem-solving abilities
- Effective oral and written communication skills
- Proactive in solving problems
Job Duties
- Train and provide guidance to staff
- Discuss staff performance discrepancies and training needs with General Manager
- Attend and lead staff huddles
- Provide hands-on support to achieve outstanding team results
- Post checks in property management system
- Complete weekly labor tracker
- Manage payment due reports
- Post paid outs and receipts
- Ensure hotel is guest ready by maintaining cleanliness standards
- Address guest concerns promptly
- Monitor and follow up on guest feedback
- Suggest and sell amenities
- Ensure guest and property security
- Assign rooms for housekeeping cleaning
- Aid General Manager in room inspections
- Manage inventory and property email
- Build relationships with vendors and guests
- Foster teamwork and assist with housekeeping and laundry duties
- Cover employee shifts as needed
- Know and follow property emergency procedures
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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